Terms & Conditions

Conditions of Use

The staff at Period Features are completely dedicated to your satisfaction. We aim to provide cheerful, friendly and efficient service at all times. If you have any suggestions or comments, please email us at enquiries@periodfeatures.co.uk.

Our contact details are as follows:

Period Features
17 Broad Street
Leek
Staffordshire
ST13 5NR

Telephone: 01538 372202

Fax: 01538 384682

Email: enquiries@periodfeatures.co.uk

VAT Registration Number: 8898 431 50

 

Making an online purchase from Period Features

Making a purchase could not be easier. Just browse our catalogue, click on any items that you wish to buy and put them into the shopping basket. You will then be able to modify the order quantities. After you have finished your selection, click on “Checkout” and you will be asked for a few details that we need to be able to satisfy the order.

We currently accept credit and debit card payment or telephone orders

If you are shopping from North America, Europe or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa, Visa Debit, Maestro (Switch), Mastercard, Solo, Visa Electron. We will not charge for any item until it is ready to ship. Back-ordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

We use a secure server for the checkout pages of the website, so your credit card details will be quite safe!

Back Orders

If your item is not in stock, we will back order for you, we will also offer you the option to cancel your order if you would rather not wait.

Tax Charges

For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.

Credit Card Security

We use the World Pay Online Payments Gateway.

It takes safe and secure credit and debit card payments through our website and meets global anti-fraud standards (PCI/ DSS compliant)

 

Guarantee

We want you to be pleased with your order!

All of our products come with a 28 day no quibble guarantee.

Reaching us

If you need to reach us you can use any of the following methods;

  • email us directly on enquiries@periodfeatures.co.uk,
  • call us on 01538 372202
  • fax us on 01538 384682
  • write to us at Period Features, 17 Broad Street, Leek, Staffordshire ST13 5NR.