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Home » Returns

Returns Policy

We want you to be happy with your purchases. If you are not satisfied for any reason, simply return the goods to us within 14 days of receipt for a full refund. The goods must be in their original condition and packaging. Returns may either be made by post (at the buyer’s expense) or in person to our shop in Leek. We regret that postage can only be refunded if the item is faulty or damaged.

On receipt of your purchase it is essential that the items are thoroughly checked. Any breakages or missing items must be reported in writing to  within 2 working days.

Returns address, Period Features Ltd, 17 Broad Street, Leek, ST13 5NR.

Reaching us

If you need to reach us you can use any of the following methods;

  • email us directly on
  • call us on 01538 372202
  • write to us at Period Features, 17 Broad Street, Leek, Staffordshire ST13 5NR.